Training, Support & Hosting
Support that supports
INCO Software Solutions prides itself on the service we provide to our clients. Our service does not stop with the initial sale. We provide full training for our INCO-CMS package along with telephone support. The easily usable administration interface within INCO-CMS means that excessive additional time does not need to be spent on training users on how to update the website.
Training
- Structured Training Programme
- Training for Administrators & Editors
- User Guides Provided
Support
- Application Support Included
- Telephone and E-Mail Support
- Extended Support Available
Hosting
- Fully Hosted Solution
- Dedicated Servers with RAID 1 Mirroring
- 24/7 Server Monitoring
- Daily Data Backup to Separate System
Remote Assistance
To reduce the burden on an already busy IT Support Team we have opted to host INCO-CMS remotely, this is a very cost effective way for the organisation to gain access to the latest web-based solutions without investing many thousands of pounds in high-availability data centre technology.
Our systems are designed to protect your data. We use multiple disk drives in RAID 1 mirrors to prevent data loss in the event of disk failure in addition to daily backups to a separate system to prevent data loss in the event of a catastrophic failure of the server.